Privacy Policy

Effective date: 20 June 2025
Last updated: 20 June 2025

1. Introduction

Grant Savvy Pty Ltd (ABN 78 123 456 789) (“Grant Savvy”, “we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit www.grantsavvy.com.au (the “Site”) or otherwise engage with our services. It is drafted to comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs).

This policy applies only to information collected through the Site and related online channels; it does not cover data gathered offline or through third-party platforms we do not control.

2. Consent

By accessing or using the Site you acknowledge that you have read, understood and agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Site.

3. Information We Collect

We collect information in three main ways.

1. Information you provide voluntarily
   • contact details (name, business name, postal address, email, phone)
   • details you include in enquiry forms, uploads or messages
   • account credentials if you register for a portal or newsletter
   • billing details if you purchase a service
2. Information collected automatically
   • server log data (IP address, browser type, referring/exit pages, date/time stamps, clickstream)
   • usage analytics via cookies, pixels, tags and similar technologies
   • location data derived from your IP address or mobile settings
3. Information from third parties
   • referrals from partners, accountants or accelerators (with your prior consent)
   • public sources (ASIC, ABR, LinkedIn) to verify business details
   • advertising platforms (e.g. Google Ads) that share aggregated campaign metrics

We do not intentionally collect sensitive information (e.g. health data, racial origin) unless you provide it and it is directly relevant to a service you request (such as a medical-research grant).

4. How We Use Your Information

We use personal information only for legitimate business purposes, including to:

• operate, maintain and improve the Site
• respond to enquiries and deliver consulting services
• verify eligibility for grants, tenders or other funding programs
• customise content and user experience
• send administrative information, service announcements and marketing communications (you may opt-out at any time)
• manage payments, invoicing and tax compliance
• detect, investigate and prevent fraud or misuse of the Site
• comply with legal obligations and resolve disputes
• produce anonymised statistics and research that cannot identify you

We will not use your data for materially different, unrelated or incompatible purposes without giving you notice and obtaining your consent where required by law.

5. Log Files

Like most hosting providers, our servers automatically create log files when you access the Site. Log data includes IP address, browser type, ISP, time stamps and pages visited. It is used for security, troubleshooting, capacity planning and statistical analysis. Log data is not combined with personally identifiable information unless necessary to investigate unlawful activity.

6. Cookies and Tracking Technologies

We use cookies, web beacons and similar tools to recognise your browser, analyse traffic and personalise content. Cookies may be first-party (set by us) or third-party (set by analytics or advertising providers). You can disable cookies through your browser settings; however, some site features may not function.

7. Advertising and Analytics Partners

We may share hashed or pseudonymised identifiers with trusted partners such as Google Ads, LinkedIn Ads or Meta to measure marketing effectiveness and serve relevant ads. Each partner maintains its own privacy policy and opt-out mechanisms. We do not grant these partners independent rights to process your data for purposes other than those disclosed.

8. Third-Party Links

The Site contains links to external websites, plug-ins and applications. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy statements before providing any information.

9. Disclosure of Information

We do not sell or rent personal information. We may disclose it only:

• to service providers who perform functions on our behalf (cloud hosting, email delivery, payment processing) and who are bound by confidentiality agreements
• to professional advisers (lawyers, accountants, auditors) under duty of confidentiality
• to government agencies, funding bodies or regulators when required to process a grant, comply with the law or protect our rights
• to an acquiring entity in connection with a merger, acquisition or asset sale (users will be notified)

All disclosures are limited to the minimum data required and, where transferred outside Australia, safeguarded by appropriate contractual clauses or adequacy decisions.

10. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, satisfy legal obligations (e.g. taxation, corporate record-keeping) and resolve disputes. Log data is typically kept for 12 months; marketing information until you opt-out; client files for seven years after engagement unless a longer period is mandated.

11. Security

We implement administrative, technical and physical safeguards to protect information, including encryption in transit (TLS), access controls, regular security audits and secure data-centre hosting. No internet transmission is 100 per cent secure; therefore, we cannot guarantee absolute security.

12. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided such information, please contact us immediately; we will promptly delete it.

15. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with a new “Last updated” date. Continued use of the Site after changes indicates acceptance.